Reviews

My air conditioner went out this morning (of course, during the prime, hottest time of the year.) I called H&K Heat and Air to see when they could come check it out to fix it. They said they would try to come over sometime today and they were here in less than an hour and fixed it immediately! Wes was very professional, friendly and explained exactly what the problem was after he fixed it. I would HIGHLY recommend this company to everyone! Hands down, the best customer service I've ever experienced. I 100% stand behind giving them five stars! Read Less

There were two men that came (did not get their names) one being a trainee and one training. The trainee was nice and professional. The other was rude anytime I would attempt to ask a question. They changed out a part and assured me that my hvac was in working order. I paid the bill only to still have my hvac not cooling my home. Definitely will not use this company again nor will I recommend this company. Update: I’m a believer in second chances and starting fresh. The same two guys came back this morning and diagnosed the problem and weighed out my options with me. People are entitled to bad days and today truly made up for the bad day from before. Thank you for coming back out and redeeming all previous. Read Less

I had a split unit go bad and called H&K. They were on time and very professional. They filled with Freon and dye and found a week later the leak in the outside unit. I had to also replace the 3 head units. They ordered the unit and when it came in, they got it installed in one day. I'm impressed that they sent 3 trucks and 5 tech's to do the job. They had to cut sheetrock and replumb to make it fit. This made a mess which they cleaned up and vacuumed. Also did good job cutting sheetrock for easy caulk and paint. As far as price, I didn't get a second estimate. But everything seems pricey in today's world. It's hard to put a price on a good job. Spencer was the lead tech from start to finish. He was accurate in his estimate and didn't try to BS me. The new units (lg) are nice and quiet. They are replacing Friedrich unit that lasted 8 years. Glad to get rid of the Friedrich. I'll recommend these guys to friends. Excellent!!! Read Less