Reviews
31
State Highway 59Gravette, Arkansas 72736
(479) 366-1691
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My air conditioner went out this morning (of course, during the prime, hottest time of the year.) I called H&K Heat and Air to see when they could come check it out to fix it. They said they would try... Read MoreMy air conditioner went out this morning (of course, during the prime, hottest time of the year.) I called H&K Heat and Air to see when they could come check it out to fix it. They said they would try to come over sometime today and they were here in less than an hour and fixed it immediately! Wes was very professional, friendly and explained exactly what the problem was after he fixed it. I would HIGHLY recommend this company to everyone! Hands down, the best customer service I've ever experienced. I 100% stand behind giving them five stars! Read Less
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I can’t say enough positive things about these guys. I’ve had several repairs on an ancient system that everyone else said needed to be replaced. They always give that estimate for the replacement... Read MoreI can’t say enough positive things about these guys. I’ve had several repairs on an ancient system that everyone else said needed to be replaced. They always give that estimate for the replacement but they’ve also offered a repair at every service with my 20+ year old off brand ac unit. I’m convinced these guys can repair/replace anything HVAC related. Read Less
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There were two men that came (did not get their names) one being a trainee and one training. The trainee was nice and professional. The other was rude anytime I would attempt to ask a question. They c... Read MoreThere were two men that came (did not get their names) one being a trainee and one training. The trainee was nice and professional. The other was rude anytime I would attempt to ask a question. They changed out a part and assured me that my hvac was in working order. I paid the bill only to still have my hvac not cooling my home. Definitely will not use this company again nor will I recommend this company. Update: I’m a believer in second chances and starting fresh. The same two guys came back this morning and diagnosed the problem and weighed out my options with me. People are entitled to bad days and today truly made up for the bad day from before. Thank you for coming back out and redeeming all previous. Read Less