We are very pleased with the service we received from them. They are very punctual and thorough. I wouldn’t trust anyone else to work on our heating and air unit.
19:46 08 Jan 20
H&K Heating and Air is beyond amazing! They always come out when scheduled, and take time to look at the situation, then repair the issue in a timely manner. They are extremely professional and have NEVER charged me for anything over the repair they quoted me for. I HIGHLY HIGHLY recommend using H&K for any heating or air repairs, or for New Homes, or for your business. We'll use them for any and all Heating or Air issues we have, no questions asked, only H&K Heating and Air. By far the Best Heating and Air company in NW Arkansas. Give them a call, I promise you won't be disappointed!
20:53 06 Jan 20
Very pleased with overall service. Same day service call. Wes was very professional and knowledgeable about my system. Will highly recommend.
18:54 06 Dec 19
We live in the country and wouldn't let anyone else touch our heating and cooling. Wes has always been prompt and professional, and reasonably priced. I would give H&K 10 stars if I could!
23:24 03 Dec 19
Fast prompt service. Would recommend to a friend.
18:38 08 Nov 19
Super quick qne responsive! Had them come look at something and they ended up fixing something completely unrelated! Excited to have a local company to be able to call and trust!
16:22 08 Nov 19
Very knowledgeable with great timely service! Will definitely call them for any future needs.
20:10 25 Oct 19
Tyler came and put a part on my heaterHe was so nice and explained exactly what he needed to do also had to go get the part and did so quickly I would recommend them and use them again
18:59 17 Oct 19
Based on Cost, Friendliness, and quickness I give it a 5. Worked long hours to meet their own deadline and didn't raise the price beyond initial quote. Only drawback was the finishing touches, left a little to be desired. Would totally recommend and would use again if needed. Great guys that worked my job!
17:24 08 Oct 19
Highly recommend. They were quick and professional. They did a great job!
17:01 21 Aug 19
Our large cooling system was not keeping up and the house was getting very warm. They came out and checked the entire system to ensure everything was working as it should. They recharged the system and we had air again. 2 days later, same issue. They came back quickly and determined there was a leak. Recharged the system again and came back the following day to inject a tracer dye to look for the leak. 2 days later, no cool air. They came back and found that the main coil in the air handler was leaking. (This was 6 pm on a Friday). They charged the system again to keep us as cool as possible for the weekend. They were able to get a replacement coil, and came and replaced it. They handled the warranty claim for us. The final charge was for the labor to replace the coil. Very professional, explained things clearly and made sure we were as comfortable as possible during the issue.
21:22 05 Aug 19
The guys at H&K are by far the most experienced HVAC in Northwest Arkansas. They’re very professional and friendly. They will never try oversell a customer. You will always get honesty and integrity with these guys. Every service call has always been so convenient for me, especially for my rental property.
12:14 17 Jul 19
Great service and reasonable for heat pump installation. I will recommend H&K to others.
21:03 19 May 19
We are very pleased with the prompt response time and great service we received on a Saturday after our AC stopped working. The technician was very friendly and knowledgeable even though our unit is an older model. We would highly recommend them to anyone looking for genuine reliable service.
12:36 26 Apr 19
Wes and Jeff and the staff treat you like family TOP NOTCH service
23:50 03 Apr 19
Joey was courteous and explained the process of the tune up and other services H&K has to offer. Very pleased with the overall experience
02:44 22 Feb 19
Excellent customer service. When my unit stopped working I called multiple companies who all told me they would TRY to get to me tomorrow or in one case 3 to 5 days. I when I contacted H&K they said they were sorry but they couldn't be there for a few HOURS. When Joey arrived about 2 hours later he was able to fix my unit with a part that he had on his truck. My house was back to a comfortable 72 degrees within a few hours of calling instead of a few days. Now I only make one call anytime I have an issue and know that I will get the best service available.
01:46 21 Feb 19
Absolutely love our system that H&K installed in our new home and the service provided at our previous home is outstanding!
01:04 21 Feb 19
Fast, friendly, trustworthy. Just built new home and had a couple special air quality needs and they designed it perfectly! Highly recommend!!
17:30 15 Feb 19
Great experience, first class service. Highly recommend!
19:56 28 Aug 18
Slam dunk with these guys. Called on a Tuesday afternoon, Spencer was here in half an hour. Explained the problem, quoted a solution, fixed it on the spot, paid via CC on his iPad. Educated me on what next steps would be if the issue worsened which helps with budgeting/saving. Highly recommend H&K.